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CLAYPAKY PRODUCT SPECIALIST
Business units
Project Managment
Locations
Italia/Bergamo
As a
Product Specialist
at Claypaky, you will be an integral part of the
Product Managers Team
, executing a range of technical-commercial tasks throughout the sales cycle, from pre-sales to after-sales.
You will be instrumental in promoting the features and performance of our lighting products through technical visits, demonstrations at fairs and events, and customer interactions. Your role involves providing technical feedback, monitoring market trends, benchmarking against competitors, and contributing innovative ideas.
Additionally, you may be involved for creating and maintaining product libraries and may participate in the development of new products in collaboration with the R&D and Product Portfolio Managers. This role requires worldwide travel to support our global customer base.
Key Responsibilities
Technical Demonstrations
Conduct direct product demos and technical-functional comparisons.
Perform product demonstrations at Claypaky, meeting all technical expectations of customers.
Organize and lead product demo seminars, including basic operational knowledge for maintenance and troubleshooting.
Training and Relationship Building:
Train distributors on technical presentations of products.
Build and nurture relationships with lighting designers and end-users.
Serve as a 360° technical consultant, offering tailored product solutions and building trusted relationships with customers.
Feedback and Innovation:
Collect and transfer customer feedback and suggestions.
Report on product performance, market trends, and competitor benchmarking.
Provide innovative input for product development and improvement.
Event Support:
Ensure product visibility by supporting the organization of fairs, attending events, and handling necessary demonstrations.
Address and resolve technical issues for customers, coordinating with various Claypaky functions.
Key Competencies and Skills
Basic knowledge of
console lighting programming:
At least one of the main Controllers like
MA2
,
MA3
,
Avolites
,
Hog
,
EOS
Proficiency with
ICT tools
Microsoft Office Suite
ERP systems
Vectorworks or similar
Wysiwyg or similar
Autocad or similar
Basic knowledge of Claypaky's products and those of competitors.
Strong technical-sales communication skills.
Flexibility
to adapt to varying contexts and openness to new ideas.
Excellent
negotiation
and
teamwork
skills.
Advanced oral and written communication skills in
English
(
C1
or higher).
Strong
time management
, prioritization, and
organizational skills
.
Qualifications
Minimum of 3 years of experience in a similar role.
Technical diploma or degree.
Experience in the
lighting industry
or similar field is advantageous.
Proven experience working in an international environment and collaborating with diverse stakeholders.
Willingness and ability to travel worldwide.
This role is ideal for a
proactive
individual with a technical background, strong
communication
skills, and a passion for
lighting technology
, seeking to drive product excellence and
customer satisfaction
at Claypaky.
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Business units
Project Managment
Locations
Italia/Bergamo